Practice managers and clinic administrators evaluate cleaning contractors on credentials, scope clarity, response time and price transparency. Not on marketing claims. Here is the factual basis for each of those evaluation criteria.
22 Years in Medical and Dental Facility Cleaning
Most cleaning contractors serving the South Metro market have fewer than five years of documented medical facility experience, and many rotate medical accounts alongside restaurant and school contracts with no specialisation. We have been cleaning clinical environments for 22 years. The crew training, product knowledge and scheduling systems reflect that specialisation — not a general cleaning operation that added a "medical" service line.
EPA List N Disinfectants, Correct Dwell Times
The most common failure mode in medical facility cleaning is a disinfectant applied and wiped off before the required contact time. Our crews train on the specific dwell time for each product used in your facility. Cutting contact time saves seconds and voids the disinfectant's efficacy claim. We do not cut it.
OSHA Bloodborne Pathogen Training
OSHA's Bloodborne Pathogen standard (29 CFR 1910.1030) requires that workers with occupational exposure to blood or other potentially infectious materials receive documented training. Our crews serving clinical accounts receive this training before first entry. Documentation is available on request.
HIPAA-Aware Crew Protocols
Cleaning crew working in clinical spaces have incidental access to protected health information — patient names on charts, appointment boards, visible prescription information. Our crew protocols address this specifically: no access to patient records, charts or devices; no discussion of patient information; cleaning completed around protected areas without moving or handling PHI. We are not a Business Associate under HIPAA, but our crew behave as if the obligations apply.
Written Scope Before First Clean
Every account receives a written scope of work before the first visit. The scope describes which surfaces are cleaned, which products are used and at what frequency. Your practice manager approves it before the crew arrives. This document is your reference for service level, not a verbal agreement that is hard to enforce.
No Street Address, No Fabricated Location
We are a service-area business. We do not maintain a public-facing office in Rosemount. There is no address to verify, no reception desk to visit. Service is provided at your facility, on your schedule. Quotes, invoices and certificates of insurance are delivered by email.
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